Welcome to Shivay Enterprises . By using this website or booking an appliance repair service with us, you agree to the following terms and conditions.
1. Our Services
We provide repair, maintenance, installation, and inspection services for home appliances, including air conditioners, refrigerators, washing machines, and microwave ovens. Service availability depends on your location, technician availability, and the condition of the appliance.
2. Booking and Appointments
- Customers must provide accurate contact, address, and appliance information when booking.
- Appointment times are estimates and may change because of traffic, weather, parts availability, or earlier service calls.
- Customers should ensure that the technician can safely access the appliance and the required work area.
3. Inspection, Estimates, and Payment
A technician will inspect the appliance before recommending repairs. The final cost may depend on the fault, labor, replacement parts, and additional work required. Any estimate is subject to confirmation after inspection. Payment is due after the completed service unless a different arrangement has been agreed in advance.
4. Parts and Warranty
Replacement parts may be genuine, compatible, or refurbished depending on availability and customer approval. Any warranty applies only to the specific repair or part stated on the service receipt. It does not cover unrelated faults, physical damage, misuse, voltage fluctuations, water damage, or normal wear and tear.
5. Customer Responsibilities
Customers are responsible for backing up data, removing personal items, and disclosing known safety issues before service begins. We may refuse work where the appliance or location presents an unsafe condition.
6. Limitation of Liability
Shivay Enterprises is not responsible for indirect loss, loss of data, business interruption, or damage caused by pre-existing faults, improper use, unauthorized repairs, or circumstances outside our reasonable control.
7. Cancellations
Please contact us as soon as possible if you need to cancel or reschedule an appointment. A visit or inspection charge may apply when a technician has already arrived or travel has begun.
8. Website Information
We try to keep website information accurate and current, but service descriptions, prices, availability, and coverage may change without notice. Website content is provided for general information and does not replace a technician's inspection.
9. Contact Us
For questions about these terms or your appointment, call +91 9039470978.